Support

We're here to help

Bought one of our apps? Start with its documentation; most setup questions are answered there step by step. Still stuck? Write to us.

Email

support@alchemify.space

Please include your purchase code, what you did, what you expected, what happened, and a screenshot of any error.

Reply time

Within 1–2 working days. We work in UTC+5, with at least 4 hours of overlap with the UK and Europe.

Documentation

Setup, rebranding, push notifications, store publishing and troubleshooting.

Glamio documentation →

What item support covers

Included

  • Questions about how the item works
  • Help with bugs and reported issues
  • Help with the features that are included

Not included

  • Installation on your accounts
  • Customization and new features
  • Problems caused by other services (stores, hosting, email)

Want it done for you?

The team that built the app can set it up, make it yours and extend it.

ServiceWhat you get
InstallationThe backend, web admin and apps set up on your own accounts, tested end to end.
RebrandingYour name, colours, logo, words and store listings.
Store publishingYour app prepared and submitted to Google Play and the App Store.
Custom featuresFor example online payments, loyalty points, SMS or WhatsApp reminders, or a booking website. From $500.
Monthly careUpdates, monitoring and small changes, from $200 a month.

Ask for a quote

Tell us which app, what you need and your timeline. We reply with a fixed price.